A project manager is managing a construction project that is facing challenges. There is schedule overrun, cost overrun, and the client is unhappy with the specific scope progress. What should the project manager do first?

Review the scope and project objectives.

A project team consisting of four team members will be rolling out a company-wide application to both staff and contractors in a country. To deliver within strict the time lines, a local company skilled in application deployment and change management will need to be contracted. What should the project manager do to empower the local company?

Set expectations and agree on the requirements that the contractor will deliver with periodic progress reports

One team member is complaining about an agreement made during the last meeting. That team member was present at the meeting and participated in the decisions registered in the meeting minutes. What should the project manager do next?

Meet with the team member and search for the root cause of their behavior.

A project manager is acting as a scrum master in a hybrid project and is dealing with a conflict between team members. What strategy should be used to handle this conflict?

Place conflicts into categories: structural and interpersonal

A key project stakeholder showed interest in the beginning of a complex agile project, but has become less involved as the sprint has progressed due to additional responsibilities. A few sprints later, the key stakeholder rejected a feature deliverable. The team is reworking the rejected deliverable for the next sprint. What should the project manager have done to avoid this situation?

Customized stakeholder communications based on the stakeholders' needs

A marketing team is planning for a multiyear initiative that will include a lot of cross-functional stakeholders. The project manager has been assigned and is now in the project planning phase. What item(s) should the project manager develop first?

A communications management plan that addresses the team's needs

A member of the board of directors is the sponsor of a project that is important to the organization. This stakeholder has many other priorities and is not currently engaged in the project activities. How should the stakeholder be engaged in the project?

Keep the stakeholder informed and consult with them based on their needs

A company was awarded a project in a dangerous location that poses several high-level risks for employees. Help is needed to tram the employees on major safety and health factors. The project is ongoing and uses a hybrid approach. The project will be conducted in multiple sites, with several development iterations running in parallel. How should the project manager handle this situation?

Perform a retrospective and update the risk register and resource management plan regarding the necessary budget for training

A project sponsor commonly asks the project manager to skip project retrospectives due to time constraints. However, the project manager persists in running this critical ceremony by reducing the time for preparation and for discussion. What are two issues that these actions by the project manager could cause? (Choose two.)

A lack of direction and motivation for the team in the workshop / A focus on the negative and a disinterest in further improvements

During the course of a project, the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings. How should the project manager handle this?

Communicate directly with the director and inform them of the communications management plan

A newly formed team has become accustomed to agile practices. The project lead has noticed that while they are performing according to expectations, there is boredom with daily team practices among many of the team members. What should the project lead do in this situation?

Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct

During project execution, a conflict occurs between the project manager and one of the team members at every project team meeting. The ongoing conflict is preventing tasks and deliverables from being completed. The project manager contemplates changing their leadership style. What should the project manager do?

Review the set of responsibilities with the team member

The change control board (CCB) rejects a change request submitted by a subject matter expert (SME). The SME refuses to accept this rejection and does not want to continue the project without the change. What should the project manager have done to avoid this situation?

Assessed the change's overall impact to the project before submission

A project team member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented. What should the project manager do?

Assign an experienced resource to support the team member.

A project manager is working with a customer's team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the project manager has decided to use a hybrid approach. Why did the project manager choose a hybrid approach?

A hybrid approach will allow for management of the requirement uncertainties as well as the date restriction

A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date. What should the project manager do?

Meet with the designer to share the current status and develop a solution to complete the task

A team has just adopted an agile approach. During daily standup meetings, the team expressed concerns about task delays. The project leader worked with the product owner to get clarity on the features. The project leader asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer features or low quality. What should the project leader have done to ensure success?

Empowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments

A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave. What should the project manager do next?

Consult the risk register for an appropriate planned risk response and implement.

During the third iteration of a project, the product owner requests another mandatory feature. This also happened in the previous two sprints, which resulted in failure and caused frustration within the team. What should the project manager do next?

Ask the product owner to prioritize the backlog with the project team

A project manager is working on a time and materials (T&M) project using a hybrid approach. The milestones and outcomes are defined for the first 6 months with incremental releases every month. After the first 2 months, the client communicates their dissatisfaction with the results and asks to change the course of the project. The project manager held a face-to-face meeting with the client and now has a better understanding of the newly desired milestones and outcomes. What should the project manager do first?

Document the information in the meeting minutes and share it with the project stakeholders.

A project manager has been appointed to lead a project but has not previously worked with the project team members. The project manager notices that the team is a mix of senior and junior professionals. What should the project manager do to start establishing a successful relationship?

Start speaking with each team member separately to understand their needs and personal goals to determine a leadership style.

A risk was identified at the beginning of a project, and a response plan was established. Unforeseen consequences resulted in a higher level of risk. The project manager has an idea that could address the new risk in an efficient way, but the response is different from the original risk mitigation plan. What should the project manager do?

Submit the new response plan to the stakeholders for their review.

A team lead for a project that is currently in execution with multiple delivery teams is issuing status updates. This communication was not discussed with the project manager, and the project stakeholders are concerned about nonalignment since other teams are not providing these updates. What should the project manager do?

Discuss with the team lead to understand the reason for the report.

A project team is in the planning phase of a product migration project. The project manager schedules a meeting with the project team, telecommunications team, and the department leaders with group product accounts. The purpose of the meeting is to determine the project timeline based on how much content needs to be transferred to or created in the new system and the processing procedures and time frames. Who should the project manager also invite to the meeting?

Representative from the provisioning team

A project manager and project team developing a new product are discussing which work methods and tools to use to build the deliverable. What should the result of this discussion be?

An agreed-upon work method and tools that should fit the business need and project constraints

In a software development project, some of the deliverables do not meet specific performance requirements. What action should the project manager take?

Review the issues with the project team to address the issues.

A vendor informed the project manager that a critical resource will be on a long leave of absence. The project team reviewed the pending vendor deliverables and identified an alternative solution, but the solution will incur an additional cost. The project is currently on schedule and slightly under budget. What should the project manager do next?

Perform Integrated Change Control

A project manager is struggling to figure out the performance of the project teams in an agile environment. For the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points. Which team is performing better?

The team that completes the most stones selected from the sprint backlog

The programming activities of a project were planned to last 35 days per module, but the programming of the first module has taken 45 days. What should the project manager do?

Evaluate the situation and identify ways to compress the schedule without impacting baselines.

During the implementation of a project, the project team discovered a new opportunity. After an internal review, the project team agreed that the opportunity is outside of the project scope. The project manager decided to update the risk register and escalate the opportunity to a higher level. What should the project manager do next with this opportunity?

Further monitor the opportunity.

During a meeting to define project scope a stakeholder tells the project manager that the main requested feature in the contract is not applicable, and this is documented in the lessons learned. What should the project manager do?

Check that this information was documented correctly.

A project manager is working with team members and customers who are operating in multiple countries. The team is working on implementing a new technology that includes ambiguities, uncertainties, and unknowns, both in terms of technology and of the end-user expectations for this solution. What should the project manager do to keep the stakeholders engaged?

Use a shared collaboration platform.

A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not be able to provide assistance for 1 week. How should the project manager address this situation?

Explore options with the IT department to expedite the necessary repairs based on criticality of the project

A project manager is working with a co-located agile project team that has worked together long enough to be in the performing phase of team development. An unforeseen event has caused the team to be dispersed and they are now unable to co-locate. What should the project manager do to keep the team performing as effectively as possible?

Provide the team with virtual collaboration software and training on the software to minimize disruption

A Scrum team is analyzing the burndown chart on day four of a 15-day sprint. The burndown chart is shown below. What should the team do next?

Continue with the sprint work as planned and keep monitoring

A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team's performance as a whole is low, especially in terms of group activities. What should the project manager do?

Facilitate communication and team building

A company is working on a project to develop an integration of their existing systems. There are known issues in production. What should the project manager do?

Identify and remove impediments and mitigate the risks.

A project manager’s transformation project has been delayed due to unexpected issues with the information technology (IT) systems. These issues are likely to impact the project budget, but the project manager is working hard to make ensure there is no impact on the project's schedule and scope. Which two actions should the project manager take before proposing a budget rebaseline to upper management for approval? (Choose two.)

Apply data analysis techniques, variance analysis, and trend analysis. / Analyze the budget based on the revised estimates and responses from similar situations in the past.

As a project is reaching completion, the project sponsor tells the project manager to immediately close the project and to move on to another project. Which critical task should the project manager complete before closing the project?

Archive all the project documents following the organization's accepted practices so the documents can be used in other future projects.

A project manager was recently assigned to a new project that is about to start. The organization has already signed a fixed-cost contract with the customer detailing the scope and final delivery date, but the project manager has identified several internal constraints and conditions that will certainly prevent the project from being completed in the number of iterations initially planned. What should the project manager do next?

Create an assumption log and map assumptions to impediments based on the impact to the project value.

A project team is experiencing conflict between two team members. Team member A feels that team member B is always talking over team member A and does not listen to any advice. Team member B is not willing to listen to feedback. What should the project manager do to resolve the issue?

Review the ground rules for collaboration within the team.

During the execution phase of a healthcare IT project, the project manager finds one stakeholder is very difficult to communicate with and obtain feedback from on project deliverables. What should the project manager do?

Use networking skills to approach the stakeholder.

A project is in progress with a team that is new to agile approaches. After the first sprint review, the team performance begins slipping, and the conclusion is that there is not an adequate flow of work for the team. What should the project manager do?

Provide the product owner with training.

A project manager wants to make sure that similar projects in the future use the project's performance data as a reference. However, the project manager is not sure how to accomplish this. What should the project manager do?

Keep project artifacts up-to-date and accessible to all stakeholders

A company is moving its headquarters to another city. The project manager responsible for the assignment has been using a predictive approach during the transition. However, the information systems will be migrated using an agile approach. The project manager needs to decide which kind of contract to sign with the vendor responsible for migrating the systems. The project manager is concerned about controlling finances while delivering results. How should the project manager address this situation?

Use fixed-price increments as user stories are completed.

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問195

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A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries. Which two actions should the project manager take to correct this problem? (Choose two.)

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問195A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries. Which two actions should the project manager take to correct this problem? (Choose two.)答え・解説を見る
- A.Contact the customers in batches and inform them that the issues are being worked on currently.
- B.Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue.
- C.Deploy solutions that will track, prioritize, and resolve queries as soon as possible.
- D.Ask senior management to replace the customer service manager with a more qualified one.
- E.Request that the customer service team prioritizes work on queries that are received this week.
答えConfirm the issues truly exist by conducting a survey and other analyses that may detect the real issue. / Deploy solutions that will track, prioritize, and resolve queries as soon as possible.
問12A project manager is managing a construction project that is facing challenges. There is schedule overrun, cost overrun, and the client is unhappy with the specific scope progress. What should the project manager do first?答え・解説を見る
- A.Review the scope and project objectives.
- B.Enforce the penalty clause on the supplier.
- C.Take action to reduce the cost overrun.
- D.Work with the client on the scope completion.
答えReview the scope and project objectives.
問11A project team consisting of four team members will be rolling out a company-wide application to both staff and contractors in a country. To deliver within strict the time lines, a local company skilled in application deployment and change management will need to be contracted. What should the project manager do to empower the local company?答え・解説を見る
- A.Manage expectations and agree on the requirements that the contractor will deliver under the supervision of the project manager
- B.Begin to roll out the application by micromanaging the contractor
- C.Set expectations and agree on the requirements that the contractor will deliver with periodic progress reports
- D.Deploy the contractor's staff under the supervision of the project manager
答えSet expectations and agree on the requirements that the contractor will deliver with periodic progress reports
問517The CEO has authorized the development of a complex financial product for a company to provide greater future benefits. The budget has been acquired through financing with global investors who expect all risks to be identified as soon as possible. What should the project manager use to identify the risks?答え・解説を見る
- A.An analysis of shared risks between parties
- B.Strengths, weaknesses, opportunities, and threats (SWOT) analysis
- C.Expert judgment
- D.A risk value assessment
答えExpert judgment
問1345One team member is complaining about an agreement made during the last meeting. That team member was present at the meeting and participated in the decisions registered in the meeting minutes. What should the project manager do next?答え・解説を見る
- A.Schedule a new meeting to evaluate the agreement and negotiate a new one.
- B.Meet with the team member and search for the root cause of their behavior.
- C.Arrange an additional meeting with the team to communicate the agreement made during the last meeting.
- D.Talk with the team member and explain that once the meeting ended, the agreement must be respected.
答えMeet with the team member and search for the root cause of their behavior.
問460A project manager is acting as a scrum master in a hybrid project and is dealing with a conflict between team members. What strategy should be used to handle this conflict?答え・解説を見る
- A.Sort conflicts into two groups: positive and negative
- B.Place conflicts into categories: structural and interpersonal
- C.Place conflicts on a shared conflict list and ensure it is visible
- D.Review conflicts during daily Scrum so they are handled in a timely manner
答えPlace conflicts into categories: structural and interpersonal
問452A key project stakeholder showed interest in the beginning of a complex agile project, but has become less involved as the sprint has progressed due to additional responsibilities. A few sprints later, the key stakeholder rejected a feature deliverable. The team is reworking the rejected deliverable for the next sprint. What should the project manager have done to avoid this situation?答え・解説を見る
- A.Involved the key stakeholders in the decision-making process
- B.Customized stakeholder communications based on the stakeholders' needs
- C.Analyzed the changes in stakeholder attributes
- D.Documented the project vision and objectives
答えCustomized stakeholder communications based on the stakeholders' needs
問451A marketing team is planning for a multiyear initiative that will include a lot of cross-functional stakeholders. The project manager has been assigned and is now in the project planning phase. What item(s) should the project manager develop first?答え・解説を見る
- A.A product backlog and identification of the features to be delivered
- B.A business case and scope document
- C.A communications management plan that addresses the team's needs
- D.A risk management plan to incorporate known risks
答えA communications management plan that addresses the team's needs
問450A member of the board of directors is the sponsor of a project that is important to the organization. This stakeholder has many other priorities and is not currently engaged in the project activities. How should the stakeholder be engaged in the project?答え・解説を見る
- A.Keep the stakeholder informed and consult with them based on their needs
- B.Involve the stakeholder in governance and decision making
- C.Consult with the stakeholder and increase their level of interest
- D.The stakeholder needs to be made aware of the project progress
答えKeep the stakeholder informed and consult with them based on their needs
問447A company was awarded a project in a dangerous location that poses several high-level risks for employees. Help is needed to tram the employees on major safety and health factors. The project is ongoing and uses a hybrid approach. The project will be conducted in multiple sites, with several development iterations running in parallel. How should the project manager handle this situation?答え・解説を見る
- A.Allocate and use part of the project's contingency reserves for training purposes
- B.Negotiate a contract and form a partnership with a local authority for medical and security support services
- C.Perform a retrospective and update the risk register and resource management plan regarding the necessary budget for training
- D.Hire only local resources who are aware of the territory's hazards, providing employment to the local community
答えPerform a retrospective and update the risk register and resource management plan regarding the necessary budget for training
問443A project sponsor commonly asks the project manager to skip project retrospectives due to time constraints. However, the project manager persists in running this critical ceremony by reducing the time for preparation and for discussion. What are two issues that these actions by the project manager could cause? (Choose two.)答え・解説を見る
- A.A lot of discussions that yield no results or possibly too many results
- B.A lack of direction and motivation for the team in the workshop
- C.Lessons learned from other teams to not be considered
- D.Time management plan for the retrospective workshop to not be updated
- E.A focus on the negative and a disinterest in further improvements
答えA lack of direction and motivation for the team in the workshop / A focus on the negative and a disinterest in further improvements
問442During the course of a project, the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings. How should the project manager handle this?答え・解説を見る
- A.Communicate directly with the director and inform them of the communications management plan
- B.Communicate directly with the client stating that any scope changes must go through the project manager
- C.Review the stakeholder engagement plan and put in place any existing actions accordingly
- D.Discuss the issues with the project team and let them know that the project manager will handle scope changes
答えCommunicate directly with the director and inform them of the communications management plan
問440A newly formed team has become accustomed to agile practices. The project lead has noticed that while they are performing according to expectations, there is boredom with daily team practices among many of the team members. What should the project lead do in this situation?答え・解説を見る
- A.Challenge the team to find new ways to achieve higher levels of performance to improve the situation
- B.Speak with individual team members to determine what they would like to do to improve the situation in the team
- C.Have the team inform senior management of the situation and ask for recommendations
- D.Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct
答えAllow the team to self-organize and have them analyze the situation in their retrospective session and self correct
問439During project execution, a conflict occurs between the project manager and one of the team members at every project team meeting. The ongoing conflict is preventing tasks and deliverables from being completed. The project manager contemplates changing their leadership style. What should the project manager do?答え・解説を見る
- A.Review the set of responsibilities with the team member
- B.Avoid the team member to prevent further conflicts
- C.Escalate the situation to the project sponsor
- D.Review the personnel skill documents
答えReview the set of responsibilities with the team member
What should the project manager do next?"Make a change request regarding the project's scope to ensure compliance答え・解説を見る
- A.Include an assessment to verify compliance in the next iteration
- B.Conduct an iteration review to address the new regulation
- C.Start the tests over, adapting the trials to the new regulation
- D.B
問433The change control board (CCB) rejects a change request submitted by a subject matter expert (SME). The SME refuses to accept this rejection and does not want to continue the project without the change. What should the project manager have done to avoid this situation?答え・解説を見る
- A.Requested that the sponsor approved the change request first
- B.Assessed the change's overall impact to the project before submission
- C.Ensured that the change request was aligned with the project scope
- D.Submitted the change request directly to the CCB
答えAssessed the change's overall impact to the project before submission
問10A project team member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented. What should the project manager do?答え・解説を見る
- A.Ask the team member to learn the new system as on-the-job training.
- B.Issue a change request to extend the project schedule.
- C.Escalate the team member's performance to the project sponsor.
- D.Assign an experienced resource to support the team member.
答えAssign an experienced resource to support the team member.
問5A project manager is working with a customer's team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the project manager has decided to use a hybrid approach. Why did the project manager choose a hybrid approach?答え・解説を見る
- A.A hybrid approach will enable project activities to start immediately and allow for a plan for the requirements definitions
- B.A hybrid approach will allow the project manager to revise the product specifications
- C.A hybrid approach will allow for management of the requirement uncertainties as well as the date restriction
- D.A hybrid approach will ensure the delivery date is accomplished and will eliminate product uncertainties
答えA hybrid approach will allow for management of the requirement uncertainties as well as the date restriction
問4A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date. What should the project manager do?答え・解説を見る
- A.Meet with the design team manager to inform them of the current status and request an additional designer
- B.Ask the software engineer to move forward without completing the important feature
- C.Contact the design team manager and ask to reconsider the priority list based on the latest situation
- D.Meet with the designer to share the current status and develop a solution to complete the task
答えMeet with the designer to share the current status and develop a solution to complete the task
問2A team has just adopted an agile approach. During daily standup meetings, the team expressed concerns about task delays. The project leader worked with the product owner to get clarity on the features. The project leader asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer features or low quality. What should the project leader have done to ensure success?答え・解説を見る
- A.Asked the team to create an impediment log and keep it updated for use in the next sprint planning
- B.Directed teams to possible solutions that help in removing the impediments and contribute to a timely delivery
- C.Suggested to the team to add impediments as work items in the product backlog to be fixed in the next sprints
- D.Empowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments
答えEmpowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments
問1A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave. What should the project manager do next?答え・解説を見る
- A.Consult the risk register for an appropriate planned risk response and implement.
- B.Revise the project management plan and move the task to a time when the technical resource will be available.
- C.Review the business requirement with stakeholders and exclude the task assigned to the technical resource.
- D.Update the lessons learned report and the risk log to reflect that this risk has materialized.
答えConsult the risk register for an appropriate planned risk response and implement.
問8During the third iteration of a project, the product owner requests another mandatory feature. This also happened in the previous two sprints, which resulted in failure and caused frustration within the team. What should the project manager do next?答え・解説を見る
- A.Request the scrum team to prioritize the product backlog
- B.Ask the product owner to prioritize the backlog with the project team
- C.Call for an internal meeting to discuss the changes and their value
- D.Incorporate the changes in the last sprint before the first release
答えAsk the product owner to prioritize the backlog with the project team
問1255A project manager is working on a time and materials (T&M) project using a hybrid approach. The milestones and outcomes are defined for the first 6 months with incremental releases every month. After the first 2 months, the client communicates their dissatisfaction with the results and asks to change the course of the project. The project manager held a face-to-face meeting with the client and now has a better understanding of the newly desired milestones and outcomes. What should the project manager do first?答え・解説を見る
- A.Draft a contract change with the desired scope changes and send it to the client for approval.
- B.Forward the client's request to management as a change request to get formal approval.
- C.Finish the current monthly release as it was planned and replan for the future months.
- D.Document the information in the meeting minutes and share it with the project stakeholders.
答えDocument the information in the meeting minutes and share it with the project stakeholders.
問1227A project manager is managing the opening of a new office overseas. At the beginning of the project, possible delays due to legal permits are raised by one stakeholder. Subject matter experts (SMEs) reassessed the concern and suggested assigning more time for this permit, and the change control board (CCB) agrees. Which document should the project manager update first to document this change?答え・解説を見る
- A.Schedule baseline
- B.Scope baseline
- C.Risk register
- D.Cost baseline
答えSchedule baseline
問1217A project manager has been appointed to lead a project but has not previously worked with the project team members. The project manager notices that the team is a mix of senior and junior professionals. What should the project manager do to start establishing a successful relationship?答え・解説を見る
- A.Schedule one-on-one meetings with the project team members to coach them on how to do their work better based upon previous experience.
- B.Start speaking with each team member separately to understand their needs and personal goals to determine a leadership style.
- C.Establish authority in the team by setting ground rules and key performance indicators (KPIs).
- D.Schedule a team-building activity and start meeting personally with the project team members.
答えStart speaking with each team member separately to understand their needs and personal goals to determine a leadership style.
問1212A risk was identified at the beginning of a project, and a response plan was established. Unforeseen consequences resulted in a higher level of risk. The project manager has an idea that could address the new risk in an efficient way, but the response is different from the original risk mitigation plan. What should the project manager do?答え・解説を見る
- A.Submit the new response plan to the stakeholders for their review.
- B.Obtain management approval prior to implementing the new risk response.
- C.Implement the new response to address the risk.
- D.Use the management reserve to mitigate the risk.
答えSubmit the new response plan to the stakeholders for their review.
問1067A team lead for a project that is currently in execution with multiple delivery teams is issuing status updates. This communication was not discussed with the project manager, and the project stakeholders are concerned about nonalignment since other teams are not providing these updates. What should the project manager do?答え・解説を見る
- A.Instruct the team lead to stop sending the update report.
- B.Discuss with the team lead to understand the reason for the report.
- C.Examine the project reporting requirements with the stakeholders.
- D.Tell the other team leads to provide similar update reports.
答えDiscuss with the team lead to understand the reason for the report.
問1046A project manager who takes over halfway through a project determines that the cost performance index (CPI) is 0.65. A detailed audit identifies that the project cost was analogously estimated, and the audit team thinks that something was missing in the way the estimates were done. What should have been done to avoid this problem?答え・解説を見る
- A.Utilized three-point estimates
- B.Validated the schedule performance index (SPI) to evaluate deviation
- C.Included lessons learned from past projects
- D.Used bottom-up estimating
答えUsed bottom-up estimating
問1000A project team is in the planning phase of a product migration project. The project manager schedules a meeting with the project team, telecommunications team, and the department leaders with group product accounts. The purpose of the meeting is to determine the project timeline based on how much content needs to be transferred to or created in the new system and the processing procedures and time frames. Who should the project manager also invite to the meeting?答え・解説を見る
- A.Representative from the provisioning team
- B.Representative from the network team
- C.Representative from the reimbursement team
- D.Representative from the service desk team
答えRepresentative from the provisioning team
問781A project manager and project team developing a new product are discussing which work methods and tools to use to build the deliverable. What should the result of this discussion be?答え・解説を見る
- A.A detailed mitigation plan on the risks for each work method and the tools used
- B.A technology roadmap for creating similar deliverables in the future with the same tools
- C.An agreed-upon work method and tools that should fit the business need and project constraints
- D.A consensus that everything will run as anticipated once the tools and work methods are identified
答えAn agreed-upon work method and tools that should fit the business need and project constraints

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